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Experience Elyn through the eyes of your customers

Discover Elyn's features

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Exchanges

Convert refunds into any type of exchange.

Instant Exchanges

Lightning-fast exchanges.

Gift Cards

Convert refunds into gift cards or store credit.

Analytics

Unlock growth with all the return data you need.

Workflow & Automations

Automate your processes and return policy.

In-Store Returns

Allow customers to make in-person returns.

Upsells

Convert refunds into new sales.

Find out why the best brands trust Elyn

View all case studies

Hindbag unlocks real-time returns data to reduce refunds

"With Elyn, our returns process is fully automated, and we have access to detailed data and analyses on our returns." Guillaume Brissaud, Logistics Manager, Hindbag.

Vanessa Wu adds online exchanges to delight customers

"Online exchanges were a frequent request from our customers, so Elyn was a clear next step for us. We wanted to keep our customers happy." - Gwendoline Vieira, E-Commerce Director, Vanessa Wu.

Paul & Joe implements Instant Exchanges and a luxury returns experience

"Elyn's Instant Exchanges elevated our overall customer experience, aligning perfectly with the Paul & Joe ethos." - Paul Albou, Owner, Paul & Joe.

SMOON pioneers online exchanges in menstrual lingerie

“I’m committed to making menstrual-wear shopping stress-free and joyful. Partnering with Elyn means every customer can have an effortless and satisfying experience with us.” Mathilde Houset, Smoon Founder

Lafaurie reduces its refund rate by 36%

“In our effort to optimize our customer experience, implementing Elyn’s solution was an obvious choice. They’ve helped us increase our bottom line while keeping our customers happy.” Pablo Lafaurie, Owner.

Maison Labiche turns expensive returns into a profitable revenue stream

“Elyn saved us revenue that would’ve been lost to returns and totally upgraded our post-purchase experience.” Jean-Baptiste Richard, Co-Founder, Maison Labiche

Balibaris adds Instant Exchanges and saves 27% of refunds

"Elyn's portal transformed our online returns and exchanges, bringing a new level of efficiency, customer satisfaction, and cash retention. Their approach also aligned seamlessly with our dedication to superior service." - Dorian Candavoine, Digital & Omnichannel Director, Balibaris.

Angarde cuts online refunds by 39%

“We were a footwear company experiencing a high online refund rate, and Elyn changed this. Today, a large amount of return requests convert into exchanges and we ensure our customers are satisfied.” Alexandre Suermondt, Co-Founder, Angarde.

M. Moustache automates returns & exchanges to retain 28% of online refunds

"Elyn's returns solution has revolutionized our returns experience, introducing unprecedented efficiency and elevating customer satisfaction. Their solution harmonizes flawlessly with our commitment to excellence in service." - Caroline Jacquet, E-Commerce Director, M. Moustache

Solving The Bradery’s complex logistical issues with automated returns

“Elyn completely revamped our returns process and solved logistical issues that were causing us problems for a while. It’s great to now have an effective platform that automates returns, keeps our customers happy and even retains revenue on returns.” Edouard Caraco, Co-Founder

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Discover why leading brands trust Elyn for online exchanges